TERMS OF SERVICE

This Terms of Service sets out what you and SNUGCOZYGLOW each commit to when you shop with us — from how orders work to how we protect your information.

What This Agreement Covers

These Terms, together with our Privacy Policy and any other published policies or rules, form the full agreement between you and SNUGCOZYGLOW regarding your use of our website and services. They apply to every visit, purchase, and interaction — whether you’re browsing, placing an order, or sharing feedback.

Your Responsibilities as a Shopper

You confirm that you’ve reached the age of majority in your country or region of residence. If you’re acting on behalf of a minor dependent, you do so under your direct supervision and with appropriate authorization.

You agree to:

  • Provide accurate, complete, and up-to-date billing, shipping, and account information;
  • Use the website only for lawful purposes and in compliance with applicable laws;
  • Avoid prohibited activities — including but not limited to intellectual property infringement, harassment, discriminatory conduct, submitting false information, distributing malware, collecting data without permission, sending spam, or interfering with site security or operation;
  • Submit comments, suggestions, reviews, or other materials voluntarily — and understand that SNUGCOZYGLOW may use them in connection with its business operations;
  • Indemnify SNUGCOZYGLOW, its affiliates, employees, contractors, service providers, and partners against claims, losses, or expenses arising from your breach of these Terms or violation of law.

What SNUGCOZYGLOW Handles

We manage the platform, process orders, and support fulfillment — but we don’t guarantee that all information on the site is error-free, complete, or current. What you see is for general reference only and shouldn’t be relied upon as the sole basis for important decisions.

We may change product pricing, availability, or service offerings at any time — without prior notice — for operational, commercial, legal, or technical reasons. Similarly, we reserve the right to modify, suspend, discontinue, or update parts of the website or services as needed.

If we detect inaccurate information, unauthorized activity, duplicate transactions, reseller behaviour, or other issues affecting order fulfillment, we may decline, limit, or cancel your order. We’ll aim to contact you using the details you provided, where appropriate.

We also link to third-party websites where relevant. Those sites operate independently, and we’re not responsible for their content, availability, or practices. Your interactions with them are entirely at your own discretion.

How We Keep Things Fair & Functional

The information you share with us is handled according to our separate Privacy Policy. Any personal data collected is processed in line with those terms — not under this agreement.

We provide the website and services “as available”. While we strive for reliability, we don’t promise uninterrupted access, continuous availability, or error-free performance.

To the fullest extent allowed by UK law, SNUGCOZYGLOW excludes liability for indirect, incidental, consequential, special, or similar damages. Where such exclusion is prohibited by law, it does not apply.

What Happens If Things Change or Go Wrong

Either you or SNUGCOZYGLOW may end this relationship. You can stop using the site anytime. SNUGCOZYGLOW may suspend or terminate your access if we reasonably believe you’ve violated these Terms — or if continued access risks the security, operation, or integrity of the site or services.

If any part of these Terms is found invalid or unenforceable, the rest remains fully in effect — to the maximum extent permitted by law.

We may update these Terms from time to time. When changes go live, continuing to use the site means you accept the revised version.

These Terms and all related services are governed by the laws of the United Kingdom. Our registered address is: Conyngham Road, Manchester, England.

Where to Reach Us

If anything here raises questions, we’re here to help — just write to cs@snugcozyglow.com.